If someone reaches out and asks you to give personal information, saying they are from Social Security, or a financial institution, or another official sounding organization, the best thing to do is hang up or ignore the call, text, or email.
Unfortunately, many people try to get money from vulnerable people illegally, and more and more scams are circulating. But it is never a good idea to release any private information (especially Social Security numbers, credit card information, or banking information) in response to an unsolicited call, letter, or email. Legitimate organizations will never threaten, scare, or pressure anyone into taking immediate action.
If you think you have been scammed, contact your financial institution for help right away.